Privacy Policy

A1 Tech Repair (“A1 Tech Repair”) is committed to the fair and transparent processing of the personal information of our customers, consumers, and website visitors. We strive to ensure that you have the greatest possible control over this information. This Privacy Policy explains the types of personal information that we collect, and how we use and share the information provided. This Privacy Policy also explains your privacy rights (see section below, entitled Your Privacy Rights) and how you can manage the privacy of your Personal Information. This Privacy Policy is governed and controlled by A1 Tech Repair’s Terms of Use. For more information about A1 Tech Repair’s Terms of Use, please click on the Terms and Conditions link.

Personal Infomation

This Privacy Policy describes how A1 Tech Repair collects, uses, and shares the Personal Information of A1 Tech Repair clients and visitors to the A1 Tech Repair website, www.a1techrepairs.com. Personal Information is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with your Personal Information, such as your preferences or interests.

Information We Collect

INFORMATION YOU PROVIDE

A1 Tech Repair may at www.a1techrepairs.com collect Personal Information directly from you when you visit the A1 Tech Repair website (the “website” or “site”), and only when you consent for A1 Tech Repair to do so. This may be through A1 Tech Repair web forms or registrations, applications or surveys, or in connection with inquiries and purchases you may make. A1 Tech Repair may also collect your Personal Information when you sign up to receive material about A1 Tech Repair products and services. For example, you may choose to provide your name, contact information, and/or financial information in connection with a promotion or support program.

COOKIES AND OTHER TECHNOLOGIES

A1 Tech Repair may gather information about you automatically through your use of the A1 Tech Repair website (e.g., your IP address, GEO Location, how you navigate the site, et al). When you visit the A1 Tech Repair website, A1 Tech Repair may collect information by automated means, including technologies such as: cookies, browser analysis tools, server logs, and web beacons. This information is not personally-identifiable. A1 Tech Repair may use this information to better understand, customize, and improve user experience with the A1 Tech Repair website, A1 Tech Repair services and A1 Tech Repair offerings, as well as to manage A1 Tech Repair advertising.

Cookies

When you visit the A1 Tech Repair website, we place cookies on your computer. For more information about the A1 Tech Repair Cookies Policy, see the A1 Tech Repair Cookie Policy within our Terms of Use on this website.

Cookies are small text files that websites send to your computer or other Internet-connected devices to uniquely identify your browser or to store information or settings in your browser. Cookies allow A1 Tech Repair to recognize you when you return. They also help A1 Tech Repair to provide a customized experience and enable A1 Tech Repair to detect certain kinds of fraud.

In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the “Help” section of your browser to learn about cookie preferences, how to prevent your browser from accepting cookies, and about other privacy settings that may be available. Your web browser may also be set to allow you to be notified each time a cookie is sent to your browser.

Note: If your browser is set to reject cookies, websites that are cookie-enabled will not recognize you when you return to the website, and some website functionality may be lost.

Other Technologies

A1 Tech Repair collects many different types of information from cookies and other technologies. For example, A1 Tech Repair may collect information about the device you use to access the A1 Tech Repair website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. A1 Tech Repair server logs also record the IP address of the device you use to connect to the Internet.

In many cases, the information A1 Tech Repair collects using cookies and other tools is only used in a non-identifiable way, without any reference to your Personal Information. For example, A1 Tech Repair uses information that we collect about all website users to optimize the A1 Tech Repair website and to understand website traffic patterns. A1 Tech Repair may aggregate and/or de-identify the data about visitors to the A1 Tech Repair website and use it for product and service development and to improve the quality of A1 Tech Repair products and services. If A1 Tech Repair does associate the information we collect using cookies and other technology with your Personal Information, then it will become “Personal Information” and will be protected as described above.

How We Use and Share Personal Information

USE OF YOUR PERSONAL INFORMATION

A1 Tech Repair will not rent, share, or sell your Personal Information to unaffiliated third parties under any circumstances. A1 Tech Repair uses your Personal Information to provide services to you as requested, and to respond to requests that you may send to A1 Tech Repair. A1 Tech Repair may use your information to provide you with information on goods and services which may be of interest to you.

TO SERVE YOU

A1 Tech Repair uses your Personal Information to communicate with you, and to deliver to you our products and services. A1 Tech Repair also uses your Personal Information to process your requested transactions and to provide customer service. A1 Tech Repair also uses this information to respond to your requests or inquiries. Further, A1 Tech Repair may use the information you provide to tailor our marketing programs and campaigns, and provide you with newsletters, articles, alerts, announcements, invitations, and A1 Tech Repair’s own data analysis. These uses will help you better understand how A1 Tech Repair’s products and services impact you and will help A1 Tech Repair to: track and respond to concerns, prevent fraud, and further develop and improve A1 Tech Repair products and services.

Sharing

THIRD PARTY SERVICES

A1 Tech Repair may disclose your Personal Information to our service providers, who will use your information in accordance with our instructions. This may include Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the A1 Tech Repair website and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/ (link is external), and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout (link is external).

In addition, A1 Tech Repair may also offer you access to third party sharing functionality, such as third party social media widgets/tools/buttons. Note: If you use that functionality, your use is subject to the third party’s privacy policy and terms. As with all links to non-A1 Tech Repair websites, content, or services, A1 Tech Repair recommends that you read the privacy policies and terms associated with third party properties carefully.

VALIDATION

Some A1 Tech Repair products, services and information we offer may only be suitable for/accessible to individuals meeting certain eligibility or other criteria. In such cases, A1 Tech Repair may verify that you meet such criteria. For example, certain information relating to A1 Tech Repair ’s products is only intended for and accessible to professional repair technicians.

SPECIAL PROGRAMS

From time to time, A1 Tech Repair may offer special programs, activities, events or promotions via the A1 Tech Repair website (“Special Programs”) that have separate terms, privacy notices and/or consent forms that explain how any Personal Information you provide will be processed in connection with the Special Program. A1 Tech Repair strongly suggests you review the terms applicable to the Special Program before participating.

FOR LEGAL REASONS

Consistent with applicable law, A1 Tech Repair will disclose Personal Information when required to do so by law or in response to an enforceable governmental request. A1 Tech Repair may also disclose Personal Information if A1 Tech Repair has a good faith belief that access, use, preservation, or disclosure of the information is necessary to detect or address fraud, security or technical issues. In addition, we may disclose your Personal Information to our affiliates and to others where needed to affect the sale or transfer of business assets, to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance, or corporate governance functions. For any sensitive Personal Data A1 Tech Repair will ask you for your explicit consent before sharing.

RETENTION

A1 Tech Repair will retain your Personal Information only for the period necessary to fulfill the purposes outlined in this Policy. However, under certain circumstances, A1 Tech Repair may be required to retain your Personal Data for longer periods as required or permitted by law, or as necessary to protect its rights and interests.

Cookies Policy

INTRODUCTION

A1 Tech Repair uses cookies on the A1 Tech Repair Website. This A1 Tech Repair Cookies Policy explains what cookies are, how A1 Tech Repair uses them, how third parties that A1 Tech Repair may partner with may use cookies on the A1 Tech Repair Website, your choices regarding cookies, and further information about cookies. In so far as those cookies are not strictly necessary for the provision of the A1 Tech Repair Website and A1 Tech Repair services, A1 Tech Repair will ask you to consent to or reject A1 Tech Repair use of cookies when you first visit the A1 Tech Repair Website.

ABOUT COOKIES

Cookies are small pieces of text sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. In other words, a cookie is a file containing an identifier (a string of letters and numbers) that is sent by your web browser by a website you visit.A cookie file is stored in your web browser and allows the A1 Tech Repair website or a third party to recognize you and make your next visit easier and the use of the A1 Tech Repair website more useful to you.Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

HOW A1 TECH REPAIR USES COOKIES

When you use and access the A1 Tech Repair Website, A1 Tech Repair may place a number of cookies files in your web browser.

A1 Tech Repair uses cookies for the following purposes: to enable certain functions of the A1 Tech Repair Website, to provide analytics, to store your preferences, and to enable advertisements delivery. A1 Tech Repair uses both session and persistent cookies on the A1 Tech Repair Website, and A1 Tech Repair uses different types of cookies to run the A1 Tech Repair Website. For example, A1 Tech Repair may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

THIRD-PARTY COOKIES

In addition to A1 Tech Repair’s own cookies, A1 Tech Repair may also use various third parties’ cookies to report usage statistics of the A1 Tech Repair Website, deliver advertisements on and through the A1 Tech Repair Website, and so on.

COOKIES USED BY A1 TECH REPAIR

A1 Tech Repair uses cookies to help A1 Tech Repair analyze the use and performance of the A1 Tech Repair Website and services.

COOKIES USED BY A1 TECH REPAIR’S SERVICE PROVIDERS

A1 Tech Repair’s service providers use cookies and those cookies may be stored on your computer when you visit the A1 Tech Repair Website.

A1 Tech Repair uses Google Analytics to analyze the use of the A1 Tech Repair Website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to A1 Tech Repair’s Website is used to create reports about the use of the A1 Tech Repair Website. Google’s privacy policy is available at https://www.google.com/policies/privacy.

MANAGING COOKIES

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en – Chrome

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences – Firefox

http://www.opera.com/help/tutorials/security/cookies – Opera

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies – Internet Explorer

https://support.apple.com/kb/PH21411 – Safari

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy – Microsoft Edge

Note: Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on the A1 Tech Repair Website.

Your Privacy Rights

A1 Tech Repair will ensure that you can exercise your rights pertaining to your Personal Information, including rights as provided by various data protection laws. A1 Tech Repair therefore informs you that you are entitled:

to have access to your Personal Information upon simple request – that is, you may receive a copy of such data (if requested), unless such data is made directly available to you, for instance within your personal account;
to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes;
to obtain a rectification of your Personal Information should it be inaccurate, incomplete or obsolete;
to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law (the ‘right to be forgotten’);
to withdraw your consent to the data processing without affecting the lawfulness of processing, where your Personal Information has been collected and processed on the basis of your consent;
to object to the processing of your Personal Information (where it has been collected and processed on the basis of legitimate interests of A1 Tech Repair) – in which case we may ask you to justify your request by explaining to us your particular situation;
to request a limitation of the data processing in the situations set forth by applicable law; and
to have your Personal Information directly transferred by MobileSentrix to a third-party processor of your choice (where technically feasible and when processing is based on your consent).

Infomation Security

A1 Tech Repair is committed to protecting the security of the information A1 Tech Repair collects, including the Personal Information you provide, and the non-identifiable information A1 Tech Repair collects via cookies and automated tools. A1 Tech Repair has implemented an information security program that contains appropriate administrative, technical and physical controls that are reasonably designed to safeguard the information A1 Tech Repair collects and to minimize the chance of unauthorized access, misuse, alteration, destruction or loss.

A1 Tech Repair reviews its information collection, storage, and processing practices, including physical security measures to prevent unauthorized access, and restricts access to Personal Information to employees, contractors or trusted partners who need that information to process it as described.

Changes to this Privacy Policy

From time to time A1 Tech Repair may update this Privacy Policy to reflect new or different privacy practices, or to reflect changes in industry standards and/or legal requirements. A1 Tech Repair will place a notice online when A1 Tech Repair makes material changes to this the Privacy Policy.

If the changes A1 Tech Repair seeks to implement will materially affect the way A1 Tech Repair uses or discloses previously-collected Personal Information, A1 Tech Repair will notify you about the change before it goes into effect by sending a notice to the primary email address associated with your account.

How to Contact Us

Please contact A1 Tech Repair if you have any questions or comments about our privacy practices or this Privacy Statement.You can reach A1 Tech Repair online anytime at: https://a1techrepairs.com.